Touchscreen not working

Step

Wipe off any dust or dirt on your touchscreen.

Try to touch the screen and use the pen to try opening an app and drawing or writing.

Someone drawing dogs on a Chromebook with a stylus

Step

If that does not work, restart your Chromebook.

  1. Hold down the refresh button on your button, it looks like a circling arrow.

  2. Tap the power button on the side of your Chromebook, hold if needed.

  3. The screen should turn black. Wait for the computer to turn back on.

Side of a Chromebook, showing off the power button

If this solution did not work for you, please submit a ticket or come down to COPILOT to receive personal tech support.

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