Chromebook not charging

Step

Unplug your charger from the wall and your Chromebook

Plug your charger into your Chromebook, then into the wall.

Allow the device to attempt to charge for 5 minutes

Power plug nearing a wall outlet, about to be plugged in.

Step

If that doesn't work, restart your Chromebook.

  1. Hold down the refresh button on your button, it looks like a circling arrow.

  2. Tap the power button on the side of your Chromebook, hold if needed.

  3. The screen should turn black. Wait for the computer to turn back on.

Side of a Chromebook, showing off the power button

If this solution did not work for you, please submit a ticket or come down to COPILOT to receive personal tech support.

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